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Atlanta Foam Fabricators

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Atlanta Foam Fabricators Privacy Policy

Your Privacy Rights
We appreciate the trust you place in Atlanta Foam Fabricators, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on May 1, 2007, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Atlanta Foam Fabricators
Phone: (770) 682-2889
Fax: (770) 682-2868
info@atlfoam.com

Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

  • Inquire about our services
  • Create an account at atlfoam.com
  • Subscribe to our Email Newsletter
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.

We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See "Cookies and Pixel Tags" for further information.

Using Information We Collect
At Atlanta Foam Fabricators, we always want to provide you with the best possible experience and provide services exactly as you've requested. In order to do this, we collect information that allows us to:

  • Provide the services you request
  • Contact you about the status of an order
  • Send you promotional offers we believe will be of interest to you
  • Send you the Atlanta Foam Fabricators Email Newsletter, if requested
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our customer service

Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including credit card processing, shipping, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Atlanta Foam Fabricators.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices
We offer choices about the types of information you receive from us. If you prefer not to receive communications from Atlanta Foam Fabricators, please contact us at the address shown below. If you no longer wish to receive our Email Newsletter you also may contact us at the address below or unsubscribe using the link provided in each edition of the email.

Atlanta Foam Fabricators
Phone: (770) 682-2889
Fax: (770) 682-2868
info@atlfoam.com

Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

Recognize you when you return to our Web site
Study how our customers navigate through our Web site and which products they request in site searches

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Atlanta Foam Fabricators.

How We Use Email
When you provide us your email address, we may send you emails necessary to respond to a request.

It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.

Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Atlanta Foam Fabricators and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?
For questions, comments or assistance, we invite you to contact us.