“Thank you so much for taking the time out of your very busy schedule to come down to see us. We really appreciate everything that Atlanta Foam and you have been able to do for us and look forward to a very long relationship.

I had talked to you a little bit today about an instance where I needed something pushed thru and Craig had told me it would be 15 working days because it had to be routed and it was a little longer process. While he was originally able to push it up, he just sent me the e-mail below saying it would not be able to ship until tomorrow. The reason I am even bringing this up is just to point out the positive. I know it is a lot easier to always point out the negative, but in this instance, it really is positive. Even though my customer can’t get what they want as quickly as they want it, I am able to forward this e-mail I received from Craig to let the customer know ahead of time. The customer doesn’t have to call me tomorrow, in a panic, asking why they didn’t get their foam like promised, Craig has already sent out the warning ahead of time. That is so beyond helpful that I can’t even express my gratitude for this and all of the little things that you and your people do to make my job so much easier. Again, thank you for your time and everything that you do for us!!”

“I have had the pleasure of working with Randy McCorkle for the past 6 to 8 months and I just wanted to pass along a few thoughts about him. Randy has been very helpful, courteous, responsive and forgiving. Whenever we need a quote Randy has been quick to respond and willing to work with the information that we provide. He had been forgiving when we have been demanding in turn around time and quality and consistency in product.

He has been helpful and courteous when I call with questions or concerns about orders and delivery times. When we have given less than adequate time for an order to be completed he has made every effort to meet our deadlines (even when they may be unreasonable).

When a customer had a problem with an order recently Randy was quick to follow up and have actions ready to make corrections where needed and revised samples where required.

I have been a distributor for over 8 years and have rarely run across a person so willing to work with you and so willing to help as Randy. Please let him know that he is very appreciated by us in our office!! I look forward to a long and mutually profitable relationship with Randy and Atlanta Foam in the future.”